Diane Duncan is the Director of IT Vendor Relationship Management at Southern Glazer’s Wine and Spirits based in Miami, Florida. Since becoming a certified Chief Happiness Officer in 2021, Diane has been diligently working with her teams and a like-minded technology company to build and pilot a Positive Relationship Framework that will be used to foster more meaningful and purposeful vendor relationships. This mutually-beneficial framework is expected to yield opportunities for cost optimization, improved customer service, reductions in executive escalations, and most importantly healthier and happier employees!
Diane Duncan
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The World Happiness Summit ® is a 3-day event that unites the world’s leading experts in the science of happiness and wellbeing with a global audience to learn practical tools for a happier life.
